Grotto Custom Wine Cellars Privacy Policy Our Commitment to Privacy Your privacy and the protection of your personal and financial information is important to us. We use the information that we collect on our site to provide you with superior shopping and customer service. If you place an order with us, your information will be processed in an accurate, secure and timely manner. When you place an order with us, you will be asked to provide both contact and financial information. We will use the contact information to ship your order to you, contact you about any issue involving your order, and occasionally send you information about our company and our products. We will use the financial information solely to bill you for merchandise purchased on our site - we will never disclose your personal information to third parties, except where required by law or in order to provide you with a requested service. Grotto Custom Wine Cellars, LLC is the sole owner of the information collected on this site. We will not sell, share or rent this information to others for purposes of solicitation. You will not receive unsolicited email from other companies or individuals as a result of shopping with us. Grotto reserves the right to use customer contact information for the purpose of providing customers with company information. Our Commitment to Data Security All of your private financial information is secured using 128-bit encryption, which safely encrypts the data before it is sent to us. To prevent unauthorized access and maintain data accuracy, we have procedures to safeguard and secure the information that we collect online. How to Contact Us If you have any questions or concerns about our privacy policies, please call us toll-free at (866) COOL-WINE or contact us via email.